Privacy policy

Personal Data:

Troutshop.eu is owned by Jaroslav Petríček Rázusova 7, Piešťany, 92101, Slovakia company identification No.33 702 641 Vat. Number SK1020329123 only data administrator shall process your personal data.

If you order goods or services from us, we need the information which is referred to as mandatory in the ordering process (in particular your first name and surname, and delivery address). If we did not have this information we would not be able to deliver the goods. For the purposes of sale of goods or services, we also need your e-mail address, to which we shall send the order confirmation which serves as a confirmation of entering into the purchase agreement, as well as a copy of Terms and Conditions and Complaints Policy.

You can also fill in optional information when ordering goods or services. Such information helps us fulfill the concluded purchase agreement more efficiently. For instance, if you fill in your telephone number, we can send you a notice of the goods delivery, etc. Providing optional information is voluntary.

Personal Data Processed Automatically
When you visit our website, we may collect certain information such the IP address, date and time of the visit to our website, information about your Internet browser, operation system or language settings. We may also process information about your conduct on our website, such as links opened or goods displayed. The details of your conduct on the web are anonymised for the maximum protection of your privacy and therefore we cannot match them with a particular person.

Cookies:
We process cookies automatically.

Marketing:
We are small family company we used only google analytics and Facebook personalized advertisement.

Transfer of Personal Data to Third Parties:
Your personal data is transferred to third parties in the following cases:

Delivery of goods

Payment Cards: Our company does not possess the details of payment cards used by you. The details of your payment cards are only available to the secure payment gateway and the relevant bank.